Every FacetFine design is handmade. Production and shipping times may vary by item.
Processing time
- Ready-to-ship items are typically processed within 1–3 business days.
- Handmade and made-to-order designs typically require 5–15 business days for production before shipping.
- During new collections, pop-up events, holidays, or high-volume periods, processing times may be longer.
Shipping times
After processing, estimated US standard delivery is 3–7 business days. Expedited shipping is available at checkout when offered. International delivery varies by destination and customs processing, generally 7–21 business days. Shipping options and charges appear at checkout. Shipping estimates begin after your order has been processed.
Order tracking
Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Shipping address
Customers are responsible for providing the correct shipping address. FacetFine is not responsible for delays or lost packages resulting from incorrect or incomplete addresses.
Lost or delayed packages
After a package is transferred to the shipping carrier, delivery is the carrier’s responsibility. If your package is delayed, lost, or marked as delivered but cannot be located, contact the shipping carrier first. If you need more help, contact us.
International orders
International customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.
Questions or event deadlines?
Contact Facet@Facetfine.com or text 310-780-7459 before ordering to discuss timing. See our return policy for return eligibility and costs.
